New Customer Alert: ProConnect
Published March 7, 2018
Redington India's group company Proconnect, which provides Supply Chain Solutions, for Automated Distribution Centers, implemented SMART Service Desk IT Service Management Suite.
Redington provides end-to-end supply chain solutions for all categories of Information Technology products (PCs, PC building blocks, networking, software and enterprise solution products) and Consumer and Lifestyle products (Telecom, Digital Lifestyle products)
Modules implemented:
- Incident Management
- Request Fulfillment
- Knowledge Management
- Survey Management
- System Asset & Configuration Management (SACM)
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