New Customer Alert: Bharat Matrimony
Published November 15, 2017
Bharat Matrimony an online matrimony service and a part of Matrimony.com has implements SMART Service Desk, IT Service Management Solution, across 130 offices in India, Dubai, Sri Lanka, Malaysia & USA.
Bharat Matrimony was managing its service delivery operations using in house development helpdesk which as difficult to customize, with its changing business needs. Bharat Matrimony was looking for a service desk software, which would be easy to configure and customize
SMART Service Desk has been selected to service its customers and employees in India and overseas. Modules implemented are Incident, Problem, Change & Asset Discovery for IT Assets in many geographically diverse locations across multiple countries.
“Smart Service Desk automated the Incident, service request, asset and change management process which helped application teams for a quicker turnaround”
Partha sarathi – IT Projects Manager– Bharat Matrimony
“Smart Service Desk has been a good tool for the organization.”
About Bharat Matrimony
Bharat Matrimony is an online matrimony service and a part of Matrimony.com. It was founded in 1997 by Murugavel Janakiraman, who later met his wife through his own matrimony site. The company has 130 offices in India, with offices in Dubai, Sri Lanka, United States and Malaysia to cater to its customers beyond India.
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